Community Management
A full range of services to help you.

PCM's Community Management division provides the most comprehensive, efficient management systems in the industry today. As our client, you receive the benefits of PCM's reputation, experience, integrity, and our firm commitment to the highest level of personal service. Trained community managers provide a working partnership with the board of directors to ensure values and quality of life in your association.

Annual Calendar Plan
In our efforts to achieve this goal, we create an Annual Calendar/Action Plan that will enable the manager and board of directors to work together as a team in establishing and accomplishing the goals and objectives of the board of directors. The regular use of this type of yearly plan facilitates communication, ensures that all disclosure requirements are met and assists in the board's fulfillment of their obligations in accordance with the California Civil Code.

Communications
We have found that it is imperative that clear, concise communication be maintained with the board of directors as well as all homeowners within the Association. All members of our management team are uniquely skilled in conflict resolution and problem solving through the use of effective communication. This clear communication extends to the vendors working with your Association and is a vital tool in managing the Association's contracts.

Inspection Reports
On-site inspections create an important link between the manager and the maintenance and enhancement of your community. Your community manager, in conjunction with the appropriate on-site staff, will provide detailed reports of items noted or action needed.

Coordination with Vendors
We are confident that our approach to managing your Association together with our highly skilled and well-trained management team will promote a cohesive partnership with the board of directors and the Association's contractors resulting in a successfully managed community.

Your Manager
A qualified, experienced manager is critical to the success of your community. We are zealous and meticulous in our recruiting, screening, training and certification of the person that will become your manager.

Certification
It’s essential that you have more than just our word that we have great managers. To that end, PCM requires that all of its managers be Certified Community Association Managers (CCAM®) or be actively working toward acquiring this prestigious designation of the California Association of Community Managers. This certification assures you that your manager will measure up to any challenge that may arise. Many of our on-site managers have additional certifications.

Site Inspections
The on-site manager and/or staff will provide regular inspections of the Association monitoring the progress of vendors and noting CC&R violations and conditions within the Association.

Board Training
PCM provides quarterly training classes for our board member clients on various issues including financial, reserve studies, budgeting, investments, parliamentary procedures, conducting an effective meeting, and working with your manager. In addition, we provide each newly elected board member a “New Board Member Binder” which includes specific information regarding your particular Association as well as general information about how to be an effective board member.

Board Meeting Assistance
One of the most important functions of PCM is helping board members with their monthly board meeting. The president of the Association, with the assistance of the on-site community manager, typically facilitates the meeting. The PCM staff is highly trained in conducting meetings, presenting pertinent and timely information and effective communication.